Manor Farmhouse & Shepherds Hut

 
Privacy notice
This website is operated by Manor Farm Holidays

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We take your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

 
Who we are
Manor Farm Holidays and its subsidiaries collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

 
The personal information we collect and use
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If you register for our online service or complete any online forms we collect the following personal information when you provide it to us:

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Name, address, phone number;

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Information collected from other sources
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We also obtain personal information from other sources as follows:

Referrals from existing contacts;

Social Media;

Referrals from customers.

 
Monitoring and recording communications
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We mat monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention or compliance.

 
Use of cookies
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A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website.  We use cookies on our website.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider,  This information helps is to build a profile of our users.  Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you have to remove cookies from your browser.  However, some of our website features may not function as a result.

 

For further information on our use of cookies, please see our Website cookie policy.

 

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

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How we use your personal information
 

We use your personal information to:

Assist you with booking our property

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Who we share your personal information with
No third parties at all.

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If you submit your details to enquire on a booking, all details will be shared with no-one other than the two employees of Manor Farm Holidays

 

We will share personal information with law enforcement or other authorities if required by applicable law.

 

We will not share your personal information with any other third party.

 
Whether information has to be provided by you, and if so why
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The provision of your name, address, email and contact number is required from you to enable us to contact you to obtain further information regarding the booking of Manor Farm Holidays properties. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

 
How long your personal data will be kept
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We will hold personal data relating to job/work seekers for a period of at least 6 years

Information received from online contacts forms will not be retained unless we are legally required/justified to do so.

 
Reasons we can collect and use your personal information
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Booking of property specifically Manor Farm Holidays - there will be no other use for the information and no 3rd party will be involved.

 

Transfer of your information out of the EEA

 

Unless we notify you in advance we will not transfer your personal data outside of the European Economic Area or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries

 
Your rights
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Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

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fair processing of information and transparency over how we use your use personal information

access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

require us to correct any mistakes in your information which we hold

require the erasure of personal information concerning you in certain situations

receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

object at any time to processing of personal information concerning you for direct marketing

object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

object in certain other situations to our continued processing of your personal information

otherwise restrict our processing of your personal information in certain circumstances

claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

 

If you would like to exercise any of those rights, please:

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email, call or write to us.

let us have enough information to identify you,

let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

let us know the information to which your request relates, including any account or reference numbers, if you have them

 

If you would like to unsubscribe from any email mailing list you can reply to the email with ‘unsubscribe’. It may take up to 5 working days for this to take place.

 
Keeping your personal information secure
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We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 
How to complain
 

We hope that we can resolve any query or concern you raise about our use of your information.

 

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

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Changes to this privacy notice
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This privacy notice was published on 25 May 2018.

We may change this privacy notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.

 
How to contact us
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Please contact us, if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to info@manorfarmhousecotswolds.com

Do you need extra help?
 

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

 

Issue on 11/04/22